Frequent Questions

How do I schedule an appointment?

Contact our Physical Therapist Chrissy Biele at 484-681-2774 or email her at

Do I need a prescription from a doctor?

With direct access, you can be evaluated and treated for 30 days without a prescription or referral! If physical therapy services were to extend past the initial 30 days, then a prescription would be required.

How long does a session last?

• Your first visit will last approximately 60-90 minutes.

• Follow-up sessions will typically last 45-60 minutes.

• Wellness assessments are up to 30 minutes for just upper or lower body assessments and up to 60 minutes for a total body wellness assessments

Do you accept my insurance?

Elite Edge Physical Therapy is in network with Independence Blue Cross and also operates outside the confines of insurance limitations.

Our Therapist is able to print an invoice for your session(s) which you are then able to submit it to your insurance company for reimbursement! We also accept FSA/HSA cards for payment.

Insurance often restricts services to a specific injured part rather than treating the person as a whole. It also undervalues the importance of both prevention and high-level performance as these services are typically not covered. At Elite Edge, there are “No Limits” to your care. Your treatment is 100% tailored to meet your needs, and we focus on training you to independently manage your condition rather than being dependent on frequent follow-up appointments.

What is the difference between a wellness assessment and a physical therapy appointment?

A wellness assessment is not for painful conditions. Wellness assessments are meant to identify problems (weakness, limited range of motion, etc) that could lead to injury and address them with an exercise program. These are preventative medicine visits.

Physical therapy visits are to treat painful conditions and/or injuries. Things like a sore neck or back, injured shoulder, sprained ankle, etc. If this sounds more like your situation, you need to be a physical therapy patient. PT visits will go beyond just a prescribed home exercise program and may include manual (hands on) therapy, patient education, and taping.

Things to think about:

1). One-on-one time with your PT

We only see 1 patient per PT at a time. That means when you come in for your appointment, it’s just you and your PT for the entire appointment. That increase in time spent with your PT cuts down on the number of visits you need overall because you can accomplish so much more in a single session

2). Who’s providing your treatment while you’re in the clinic – a PT or support staff?

Your entire appointment is spent with your PT only and you won’t get shuffled around to another person. This means you get educated throughout your treatment, can have adjustments made on the fly as needed, and always have the most highly skilled therapy eye on you during your treatment to ensure you’re doing everything right and getting the most out of your visits.

3). Insurance limitations

While patients can see a PT without a referral, there are still quite a few insurance plans that do require a referral or worse, an authorization, meaning you can’t start treatment until they say you can.

Many plans also have visit limits or markers that when you meet them, they won’t cover any more visits.

Also, what about that insurance plan that’s supposed to cover health care costs and you just pay a copay or coinsurance payment? That’s great, but there’s this thing called a deductible that you have to meet and in most plans, PT is a covered service but only after the deductible has been met meaning you’re paying full price out of pocket anyway until you reach that $3000, $4000 or $5000 deductible. This could be up to $200+ a visit until your insurance kicks in anyway!

4). How often do you need to go to PT?

With a cash pay model, because of the complete 1:1 time with your PT, you usually need far fewer visits. Many of our patients only need to come once a week and our average number of visits overall for a plan of care (or a course of treatment for a certain injury/pain/dysfunction) is about 5-8 visits. What sounds better, 5-8 visits or 3x a week for 8 weeks?!

5). Is your PT visit full of passive things you could do at home?

Can’t you just heat or ice at home? Yes, you can. And that’s exactly when you should do it if you need to. While it might feel good to sit there on those passive modalities, they ultimately won’t fix you. Don’t you want your appointment spent doing the things that will actually address your problem and fix it? Those are things like exercise, manual therapy and education.

6). Can you get wellness, preventative or injury prevention visits?

Insurance companies do not cover musculoskeletal wellness or injury prevention by a physical therapist. This is why you typically do not find any wellness services at large outpatient practices.

However, those services are incredibly important. It is MUCH less expensive to prevent injuries than to treat them once they have occurred. It’s also less time missed doing your favorite things if you can prevent them as well. We would much rather work with patients on getting strong and mobile and preventing injuries instead of treating them after an injury has occurred.

7). Insurance Reimbursement

Even though we are out of network, our physical therapist is able to print an invoice for your treatment sessions which you are then able to submit to your insurance company for possible reimbursement! We also accept FSA/HSA cards for payment.

You have annual physicals with your MD, you take your car in for maintenance to prevent engine failure, you might even do preventative services on your HVAC unit at your house to prevent costly repairs in the future. Why wouldn’t you do the same for your body?!